Empirically informed knowledge management systems in mobile domains

Abstract

This paper reports from an empirical study of how knowledge management takes place in the work of news journalist at a radio channel. Based on the field data, we have in cooperation with the work force studied derived implications for the design of knowledge management systems for mobile workers. The implications focus on the evolving, dependent tasks of news journalists. Having reported the implications from the fieldwork, we relate our findings to the so called "repository view" of knowledge management, which dominates the field.